Frequently Asked Questions
We offer a wide range of properties to suit various needs, from modern serviced apartments to spacious homes and contractor accommodations. Whether you’re booking for a business trip, family getaway, or long-term stay, we have options in prime locations across the UK.
You can easily book accommodation through our website by selecting your preferred property, entering your dates, and completing the booking process. For any assistance or special requests, feel free to contact us directly.
Yes, we offer discounted rates for long-term stays. Whether you’re looking for monthly corporate accommodation or a longer-term rental, we provide competitive pricing tailored to your needs.
Check-in and check-out are simple and seamless. We provide self-check-in with digital access or arrange for key handover based on your arrival time. Check-in is typically from 3 PM, and check-out is by 11 AM. For any special requests, please let us know in advance.
Yes, you can cancel or modify your booking based on our cancellation policy. We recommend reviewing the policy during booking for more details. If you need assistance, don’t hesitate to contact our team.
A security deposit is required for all of our properties. The deposit amount will be specified at the time of booking and is refunded upon check-out, subject to no damage or extra charges during your stay.
We provide professional cleaning and linen services between guest stays and perform regular deep cleaning to maintain high standards of hygiene and comfort. This ensures that the property is always in top condition for each new guest.
Yes, many of our properties offer free or reserved parking, but availability may vary. Please check the specific property listing for parking details or contact us directly to confirm parking arrangements.
Some of our properties are pet-friendly, while others have a no-pets policy. Please check the property details before booking or contact us to inquire about availability for pet-friendly options.
Absolutely! Our properties are ideal for business trips, offering spacious work areas, high-speed Wi-Fi, and convenient locations near business hubs. We cater to corporate bookings for both short-term stays and long-term accommodation.
Yes, many of our properties are designed to be family-friendly. We offer accommodations with multiple bedrooms, child-friendly amenities, and easy access to local attractions, making them perfect for family vacations or extended stays.
Yes, all our properties come with high-speed Wi-Fi as standard. Whether you’re working remotely or simply need to stay connected, our properties provide reliable internet access throughout your stay.
Our properties come fully equipped with modern amenities such as smart TVs, fully stocked kitchens, linen, towels, toiletries, and more. Some properties also offer additional perks like a pool table, gym access, or private gardens.
Yes, we offer cleaning services during your stay, including weekly cleans and fresh linen changes. If you’d like more frequent cleaning, simply contact us, and we can arrange it for you.
All our properties are non-smoking. For the comfort and safety of all guests, smoking is strictly prohibited indoors. Designated outdoor areas may be available for smokers.
Yes, we provide all the essentials for your stay, including clean linens, towels, and toiletries. We ensure that your accommodation is well-stocked and ready for your arrival.
Early check-in and late check-out are available upon request, depending on availability. Please contact us in advance to check if these options can be accommodated for your stay.
Yes, we offer accessible properties that cater to people with disabilities. Please check the property details or contact us directly to inquire about specific accessibility features.
If you experience any issues during your stay, please reach out to our customer support team immediately. We’re available 24/7 to ensure any problems are quickly resolved and you can continue to enjoy your stay.
Yes, we offer group bookings for corporate teams, family reunions, or large gatherings. Contact us to discuss your needs, and we’ll ensure we accommodate your group in our spacious properties.
