Guests Rental Agreement
Terms & Conditions of Your Stay
*PLEASE READ, SIGN & RETURN UPON BOOKING*
This contract sets out terms from which Evolve Property Management will provide a serviced apartment or house to you as set out on the booking form (“accommodation”). This contract is between {guest_first_name} (“You”) and Evolve Property Management
HOUSE RULES:
– Parties/Events are NOT ALLOWED
– No parties or Loud Music
– No Gatherings or Parties
– Pets are not allowed.
– NO SMOKING INDOORS/SHISHA
– We ask that you treat our property with the same respect that you do your own.
– Please respect a courtesy quiet time from 9 pm onwards for our neighbours &
apartment block rules. (Meaning no loud music or loud noise after 9 pm)
– Only guests are who are on the original booking are allowed to be in the apartment
and stay overnight.
– Open flames or candles are NOT allowed in the apartment.
– This is a non-smoking home. If you do smoke we ask that you do so outside away
from the apartment and that you put out/dispose of the cigarette correctly outside.
– Any damage to the property or its contents will be deducted from your deposit or
charged to you directly or reported as criminal damage.
If any of the rules are broken, we have full rights to remove you from the property.
DISTURBANCES/NOISE MONITORING POLICY
For the safety and comfort of all guests and neighbours, we have installed privacy-safe noise detection monitors (e.g. Minut) in select properties. These devices do not record audio, but measure decibel levels in common areas to ensure compliance with quiet hours.
If the noise level exceeds 80 decibels for more than 10 continuous minutes during your stay, it will be treated as evidence of a potential party or disturbance.
In such cases:
Guests may be contacted and asked to reduce noise immediately
If the issue continues or breaches other house rules, a party fine of up to £1,000 may be applied
Guests may be evicted without refund in line with our Terms & Conditions
FINAL AUTHORITY & DISPUTE HANDLING We reserve the right to submit all relevant documentation — including guest communications, ID checks, time-stamped photos, and inspection reports — to Airbnb, Booking.com, or the booking platform in the event of any guest dispute. All guests agree that any dispute will be subject to the policies of the platform used to book the stay and governed by UK law.
TAMPERING WITH SMART DEVICES/WIFI
Smart Device & Internet Tampering
Properties may include smart locks, Wi-Fi routers, CCTV (entrance-facing only), or noise monitors. Tampering with, disabling, or obscuring these devices is strictly prohibited.
Guests found tampering may be evicted immediately and charged up to £500 for damages, reconnections, or call-outs.
CCTV/CAMERA:
CCTV in block | Depending on the apartment, there is CCTV inside facing the entrance
door ONLY or outside the door, motion-activated for security reasons and protection of
the apartment & to protect guests if anything did happen, we take security seriously
and would only review CCTV footage if required.
GUEST ACCESS:
PRE-CHECK-IN REQUIREMENTS & LATE SUBMISSIONS
To ensure a smooth and secure check-in process, all guests must complete the following Pre-Check-In Requirements no later than 10:00 PM on the check-in day:
Submit the Online Check-In Form (link provided via email or booking message)
Upload a valid photo ID for the lead guest (passport or driver’s license)
Sign the Rental Agreement
Pay the security deposit or damage waiver fee, if applicable
Our support team is available until 11:00 PM daily. If any of the above steps are not completed by 10:00 PM, we cannot guarantee check-in on the same night, and guests will be required to wait until the following day when our team resumes operations.
In such cases:
No refunds or compensation will be offered for missed nights caused by guest inaction
This situation cannot be used as grounds for a negative review, as the delay results from failure to follow clearly communicated instructions
All guest communications, form submissions, and timestamps are securely stored and may be provided to Airbnb or any booking platform in the event of a dispute
We strongly advise all guests to complete these steps immediately after booking to avoid check-in delays and ensure a smooth arrival.
TERMS AND CONDITIONS OF HIRE:
These booking terms and conditions of business are a contract between us Evolve Property Management
(Depending on who you booked with), the property
manager/agent and you the person making the booking including all adult members of
your party who will be staying in any of our properties.
CONDITION AND USE OF PROPERTY:
The Property is provided in “as is” condition. Evolve Property Management shall use its best efforts to ensure the operation of all amenities in the Property,
such as internet access, satellite or cable TV access or hot tubs, fireplaces as
applicable. Evolve Property Management shall not be held responsible
for such item’s failure to work but will make every effort to correct any issues as
reported as quickly as possible. Guest acknowledges that use of amenities such
decks, balconies and the like may be potentially dangerous and involve potential risks
if improperly used, particularly with regard to children and such use is at the Guest’s
own risk.
Guests shall always use the Property for hotel/short stay purposes only and in a
careful manner to prevent any damage or loss to the Property and keep the Property in
clean and sanitary condition. Guests and any additional permitted guests shall refrain
from loud noise and shall not disturb, annoy, endanger, or inconvenience neighbours,
nor shall Guest use the Property for any immoral, offensive or unlawful purposes, nor
violate any law, association rules or ordinance, nor commit waste or nuisance on or
about the Property
ASSIGNMENT OR SUBLEASE:
Guest shall not assign or sublease the Property or permit the use of any portion of the
Property by other persons who are not family members or guests of the Guest and
included within the number of and as permitted occupants under this Agreement. This
includes no third-party bookings. Such as booking on behalf of a friend. This property
does not accommodate hen, stag or any sort of parties.
OCCUPANCY:
Guest agrees that no more than the agreed persons shall be permitted on the Property
at any time during the Rental Term, all of whom shall comply with the conditions and
restrictions imposed upon Guest under this Agreement.
For example, if you have booked for 2 guests, there cannot be 6 guests at the
accommodation/property/apartment.
DEPOSIT:
Up to £350 deposit is required (IF YOU HAVE BEEN SENT THE LINK TO PAY), this is to
cover breakages and damages along with credit card details if this issue may arise.
This will be refunded 1-2 days straight after the guest’s departure or quicker once the
property has been inspected. Once the deposit has been cancelled from our side this
takes 5-10 days to be sent back to your card, the method we use is pre-authorisation,
which means we don’t physically take a payment, we put a charge/hold on the card.
Charges are only applied provided the following provisions are met:
– No damage is done to the property or its contents including towels, furniture, the
property itself etc.
– No charges are incurred due to illegal activity, pets or additional services rendered
during the stay.
– All debris, rubbish and discards are placed in a rubbish bin inside the apartment, and
soiled dishes are cleaned.
– All keys are left in the keybox/keysafe (or same place as the guest collected them
from, if externally) and the accommodation is left locked and secure, all windows
closed.
– All charges accrued during the stay are paid prior to departure.
– No linens are lost, taken or damaged (e.g. burnt or make-up stains)
– No early arrival or late departure. (Charged at £20 per hour/late checkout)
– No smoking within the apartment.
– The Guest is not evicted by the owner (or representative of the owner) or the local law
enforcement.
– Lost keys
Please note additional charges may apply to guests in breach of the house rules as
follows: Unauthorised guests, up to £40, Smoking, up to £500, Parties, up to £1000, evidence of drug use up to £750,
Noise, up to £50, Cleaning, up to £50, Linen replacement, up to £50, Unauthorised late
check-out, up to £20 per hour, security call-out/eviction up to £300, lost keys up to £400
DEFAULT:
If Guest should fail to comply with the conditions and obligations of this Agreement,
Guest shall surrender the Property, remove all Guest’s property and belongings and
leave the Property in good order and free of damage. No refund of any portion of the
Total Rental Fee shall be made and if any legal action is necessary OR any of the rules
are broken above or if security is called in order to remove the guest from the property.
1) SCOPE
1.1
Your stay with us is not intended to confer exclusive possession on either the client or
guest nor to create the relationship of landlord and tenant between Evolve Property Management and either the client or the guest. Neither the client nor the
guest will be entitled to any tenancy, or any short assured or assured tenancy, or to any
statutory protection under the Housing Act 1988, or to any other statutory security of
tenure now or upon the determination of this agreement.
1.2
VAT is charged as appropriate if applicable.
2) AGREEMENT FOR OCCUPATION
2.1
The managing agent/property manager permits the client/guest to occupy the property,
such occupation being by the guest personally only and to use the owners’ furniture
and effects for the accommodation period. All visitors to the property are the
responsibility of the guest.
2.2
You must be 18 years or over when you book your accommodation. Your booking is
made as a consumer and you acknowledge that no liability can be accepted for any
losses suffered or incurred by you.
2.3
We reserve the right to refuse to accept any booking for whatever reason.
2.4
You may arrive at your accommodation after 3 pm (except if it is stated differently) on
the start day of your booking and, unless otherwise agreed, you must leave by 11 am
on the last day or the agreed time. If you want to extend your check-out time please
notify us within 24 hours. If you fail to arrive by midnight on the day of the start date
and do not advise us of a late arrival, we may treat the booking as being cancelled by
you.
2.5. Direct Booking Cancellation Policy
For reservations made directly with Evolve Stays (by phone, email, or via our website), the following cancellation rules apply:
Stays of up to 4 nights – cancel at least 5 days prior to arrival for a full refund.
Stays of 5 to 13 nights – cancel at least 7 days prior to arrival for a full refund.
Stays of 14 nights or longer – cancel at least 14 days prior to arrival for a full refund.
Bookings cancelled within 24 hours of being made are fully refundable.
Please note, a small administration fee may be deducted from any refund issued.
For bookings made through third-party channels (e.g. Airbnb, Booking.com, VRBO), the cancellation policy shown on your booking confirmation will apply.
2.6
If you want to increase your length of stay then we will do everything possible subject
to the availability of accommodation to find something suitable for you. Please note this
may not always be possible.
2.7
If the number of people permitted to occupy a property is exceeded (which would be in
breach of Health and Safety Regulations) we reserve the right to move excess
occupants and charge for additional accommodation or require the excess occupants
to vacate the property. We reserve the night to visit the property to ensure the number
of guests on the booking is correct.
3) PAYING FOR YOUR ACCOMMODATION
3.1
The client/guest will pay to the managing agent via the booking platformed such as
Airbnb, Booking.com, directly from our site or paid directly to bank. No cash accepted.
3.1.1
Should payment not reach us within the required time we reserve the right to cancel
any bookings made and any deposit paid will be forfeit.
3.1.2
If the client/guest fails to pay the managing agent any sums that are payable under this
agreement when due, the client will pay the managing agent, on-demand, interest on
the unpaid sum in accordance with the Late Payment of Commercial Debts (Interest)
Act 1998 (as amended) from the date payment is due until the managing agent
receives payment in full cleared funds both before and after any judgement.
3.1.4
Below are the conditions you need to adhere to:
3.1.5
We expect the property to be left in a reasonable state on departure. If, at our
discretion, additional cleaning is required on departure, the cost of this cleaning will be
charged as an additional charge.
3.1.6
From the 1st July 2007 the UK legislation provides that smoking is not permitted in
serviced properties. Smokers must vacate the building should they wish to smoke.
3.1.7
Where there is evidence of guests smoking within the property, we reserve the right to
charge up to £300 for specialist cleaning.
3.1.8
Anyone found using or under the influence of illegal drugs or substances classified
under the Misuse of Drugs act (1971) will be reported to the police and asked to leave
the premises. Any evidence or suspicion of drug use on our premises will also be
reported immediately to the police.
3.1.9
No daily housekeeping service is provided – While linens and bath towels are included
in the unit.
We do not permit towels or linens to be taken from the property.
We reserve the right to charge guests who take towels away from the property.
3.1.10
Falsified Bookings – Any booking obtained under false pretence will be subject to
forfeiture of advance payment, deposit and/or rental money, and the party will not be
permitted to check in.
3.1.11
REFUNDABLE SECURITY DEPOSIT (For Direct and OTA Bookings Only – Not Airbnb)
For bookings made directly with us or through other online travel agents (e.g. Booking.com, Expedia), a refundable security deposit may be required unless the guest opts to pay the £34.95 non-refundable damage waiver fee.
The exact amount of the deposit is £350
The deposit is held to cover any potential damage, rule breaches, missing items, lost keys, excessive cleaning, or unauthorised use.
This deposit is processed via pre-authorisation and is refunded 1–2 days after checkout, provided there are no issues. Depending on your bank, the funds may take 5–10 working
days to appear in your account after release.
Guests booking via Airbnb: No upfront deposit or damage waiver is required, as Airbnb’s Resolution Centre is used to recover any damages or costs post-checkout if needed.
3.3 CHARGEBACK FRAUD AND PAYMENT DISPUTES
By booking with Evolve Property Management, you agree not to initiate a chargeback or payment dispute without valid cause. We reserve the right to pursue legal action and provide full evidence to dispute fraudulent chargebacks, including guest communications, CCTV footage, signed agreements, and property inspection reports. Guests found to have committed chargeback fraud will be blacklisted and may be reported to relevant authorities or booking platforms.
3.4 DAMAGE WAIVER OPTION (Only for Direct or OTA Bookings – Not Airbnb)
Guests booking directly or via partner OTAs may choose to pay a non-refundable Damage Waiver Fee of £34.95 as an alternative to the refundable security deposit.
This waiver protects you from charges related to accidental minor damage or wear and tear up to a maximum total of £100 per booking.
What the Damage Waiver Covers:
– Accidental breakage of small items (e.g. glasses, plates, mugs)
– Minor staining to towels, bed linen, carpets or furniture (e.g. makeup, small spills)
– Light cosmetic damage (e.g. scuffs, scratches, minor fittings)
– Small maintenance issues (e.g. loose handles, bulbs, batteries)
What the Damage Waiver Does Not Cover:
– Lost or unreturned keys, fobs, parking permits
– Smoking, shisha or vaping inside the property (up to £500)
– Parties, loud noise, or unauthorised guests (up to £500)
– Evidence of Drugs in the property (up to £500)
– Theft, missing items or intentional damage
– Excessive cleaning or evidence of misuse
– Any single item or grouped damage above £100
– Any violation of house rules leading to eviction or security call-outs
Rubbish Disposal Policy
Guests are required to dispose of all rubbish in the designated outdoor bins before check-out. Failure to do so may result in a deduction from your safety deposit to cover the cost of additional cleaning and waste removal. Charges will be assessed based on the severity of the issue:
– Minor issue (e.g. one bag left indoors): no charge or a small fee of £10–£20
– Moderate issue (e.g. multiple bags left or rubbish scattered): £30–£50
– Major issue (e.g. hazardous, smelly, pest-attracting waste): up to £100
This policy applies only to guests who have paid the standard £350 refundable safety deposit or booked through Airbnb (where a security deposit is in place).
If you have paid the £34.95 non-refundable deposit, you are exempt from all potential deposit deductions, including charges related to rubbish disposal.
4) CANCELLATION OR CHANGES TO YOUR BOOKING BY US
4.1
In the unlikely event we have to cancel or make a change to your accommodation we
will use all reasonable efforts to contact you as soon as possible to explain what has
happened and to inform you of the cancellation or the change. If possible, we will offer
alternatives, but should these alternatives be unacceptable to you the booking will be
treated as cancelled and we will refund any money you have paid to us within 14 days
of any cancellation.
4.2
We shall not be liable for changes, cancellations or any other effect on your booking
due to events beyond our control (force majeure). In these Conditions “force majeure”
means any event or consequences thereof which could not have been reasonably
avoided, by us even with the exercise of all due care. Such events may include war or
threat of war, civil strife, terrorist activity, industrial dispute, natural or manmade
disaster, fire, adverse weather conditions and all similar events outside our control.
4.3
If you wish to alter your booking, we will use our best efforts to accommodate your
requirements, however, you will be obliged to pay any additional expenses incurred as
a result of alteration. In addition, we may charge, at our discretion, an amendment fee
to cover the necessary administrative costs incurred.
4.4
No refunds will be made for non-arrivals.
5) DEATH, PERSONAL INJURY OR LOSS OF PROPERTY
5.1
We shall have no liability to you for the death or personal injury to you or any members
of your party unless this results from an act or omission on our part.
5.2
Any guest using their own electrical appliances (hairdryers, curlers, tongs, shavers,
personal computers, personal stereos etc) must use the appropriate adaptor. Non-UK
plugs used without the appropriate adaptor/transformer are a serious fire risk. Please
ensure that all heated appliances are switched off and stored safely before leaving the
property. Guests found to be in breach of this rule may be asked to leave with
immediate effect or be charged for any damage.
5.3
You must take all necessary steps to safeguard your personal property and we accept
no liability to you in respect of damage to, or loss of, such property unless caused by
negligence on our part.
5.4
Cars and their contents are parked at owners’ risk. Please ensure that cars are locked,
and possessions are left out of sight.
5.5
Property left in the property will be disposed of by the cleaning company if not collected
on the same day or within a 24 hour period.
5.6
TAMPERING WITH SECURITY OR SAFETY DEVICES
The property may include external CCTV cameras, Ring doorbells, smoke detectors, carbon monoxide alarms, and/or Wi-Fi routers for your safety and protection. Tampering with, disabling, obstructing, or covering any safety or security device is strictly prohibited. Doing so will result in immediate eviction without refund, loss of your deposit (or additional charges), and may lead to legal action.
6) KEYS
6.1
Unless otherwise agreed, the owners/property manager will issue to the client or guest
one set of keys to the property. If at any time the client or guest loses the keys, they
must notify us as soon as possible and we will instruct a locksmith to change the
lock/key(s) and charge the client or guest the cost of replacing the keys. The cost may
vary depending on the property as some apartment keys come with fobs and permits.
6.2
If the guest locks him or herself out of the property and requires the owner’s assistance
to re-enter the property, we reserve the right to charge a call-out fee which can vary
depending on the time, this can vary on the time and costs. Sometimes if it is too late
we may not be able to attend at all, such as at 5 am in the morning etc.
6.3
The managing agent will retain keys to the property and will access the property to
provide the services set out in the agreement and any necessary maintenance and
also to inspect the property and carry out repairs to the structure, roof, exterior or any
services, appliances or equipment therein. We reserve the right to enter the property at
any reasonable time during your stay for essential maintenance or if we suspect
damage have been caused or in case of any emergency. We will make reasonable
efforts to contact you before entering the property.
7) SERVICES
7.1
We cannot be held responsible for any failure or interruption to services to the property,
for example, gas, water and electricity, or for any damage, disturbance or noise caused
as a result of maintenance work being carried out in any part of the building. Such as
building lift being out of action for a short period etc.
8) WIRELESS BROADBAND INTERNET AND HARDWIRE
8.1
Wireless Internet is available at our properties, however, the owners and managing
agent will not be liable for loss of this service due to connection, environmental or
human error and no support service is available. For this reason, wireless internet is
not a contractual provision. The managing agent does not assume any responsibility
for any damage to your computer or the data contained on it, nor the security of any
data transferred over the internet. Guests are responsible for the protection of their
computers from loss of data, unauthorised access or viruses.
9) MAINTENANCE CALL-OUTS
9.1
Should a guest or client report that a service or an appliance is faulty and subsequent
inspection confirms that the appliance was not faulty, but was not being operated
properly by the guest, and where usage instructions have been provided, we reserve
the right to charge the guest for the maintenance call out fee/charge.
10) CLIENT/GUEST’S OBLIGATIONS
10.1 The client/guests will guarantee the following:
10.1.1 Not to have any party in the property.
10.1.2 Not to play loud music at the property.
10.1.3 To keep the property clean and tidy all the time.
10.1.4 Not keep any animals, insects, birds or reptiles in the property.
10.1.5 When guests with small children occupy the property, the guest undertakes to
provide all suitable childproofing safety equipment.
10.1.6 Not to do or permit any act that would make any insurance policy on the
property void or voidable or increase the premium.
10.1.7 Not to do anything that may cause a nuisance or annoyance to the owners or
to any other occupier or guest of adjoining properties or do anything at the property
that is illegal or immoral. Noise disturbance after 9pm and before 7am can be reported
to the local Council.
10.1.8 Ensure that at the end of this agreement the property is cleared of the guest’s
effects and left in good repair and clean condition and make good, pay for the repair or
replace of such items of the fixtures, furniture, furnishings and other effects as shall be
broken, lost, damaged, or destroyed save as for reasonable wear and tear excluding
matters covered by insurance.
10.1.9 Use the Property for residential purposes only and not for any business use.
10.1.10 Not make any alterations to the property.
10.1.11 Indemnify and keep the owners fully and effectively indemnified against all
losses, claims, demands, actions, proceedings, damages, costs of expenses or other
liability or right arising in any way from this agreement.
10.1.12 Not assign, underlet, sub-license, charge or part with possession of whole or
any part of the property, take in lodgers or share occupation of the property with any
person in any way.
10.1.13 Not sell, loan, charge or otherwise dispose of or part with possession of any
of the contents located at the property including without limitation the owners’ furniture
and effects.
10.1.14 Not hang on the outside of the property any flowerpot or similar object or any
clothes or other articles.
10.1.15 Not block or put noxious or damaging substances into the sinks, baths and
lavatory cisterns or waste or soil pipes in the property or allow them to overflow.
10.1.16 Not leave the entrance door or windows to the property open but to ensure
that all door and window locks are properly engaged at all times. All windows must be
closed when not in the property or during bad weather.
10.1.17 To take all reasonable precautions to prevent condensation by keeping the
property adequately ventilated and heated. Extractor fans located in the bathrooms
and en-suites must be switched on at all times to prevent damage to the property.
10.1.18 Not change any lock to the property or have any duplicate keys made.
10.1.19 To report any plumbing, electrical or general problem to the owners as soon
as is practicably possible and to desist from attempting to remedy such problem on
their own.
10.1.20 To maintain properly insured to their full replacement value all of the client’s
and/or guest’s personal property which is kept either at the property or on the guest’s
person.
10.1.21 To use all equipment provided at the Property strictly in accordance with its
operating instructions and not for any purpose other than its intended use.
10.1.22 Not to leave or store any valuable personal possessions anywhere in the
property where they can be easily viewed by third parties.
10.1.20 Not to play ball games inside the property.
10.1.21 To ensure that the number of people occupying the property does not at any
time exceed the maximum number of permitted occupants as set out in your booking of
the relevant property.
10.1.22 To use any cleaning products, liquids, tablets strictly in accordance with their
usage instructions and to ensure that such products are kept out of reach of children.
The managing agent accepts no liability for misuse of products supplied.
10.1.23 Not to install any portable cooking appliances, camping stoves or similar
items in the property.
11.) TERMINATION OF THIS AGREEMENT
11.1 This agreement may be ended by the managing agent without notice:
11.1.1 If the accommodation fee is not paid on the payment day or if the client is in
breach of any of the conditions
11.1.2 If the client becomes bankrupt, has an administration order made against him
or her or has a judgment enforced or entered against him or her.
11.2 The managing agent may also terminate this agreement at any time on giving
the client written notice.
11.3 The client will at the end of the accommodation period return to the managing
agent all keys to the property and give the managing agent vacant possession of the
property.
12) IF YOU CANCEL YOUR BOOKING
12.1
If cancelled or modified later or in case of no-show, the total price of the reservation will
not be refunded.
13) HEALTH AND SAFETY
13.1
We want your stay to be as comfortable as possible. Failure to comply with this
statement may be considered as a breach of contract and the guest being asked to
leave.
13.2
Guests should keep the property free of hazardous objects at all times and not to leave
it in a condition that would make it unsafe for our housekeepers, staff, guests or
themselves to use.
13.3
By making a booking and staying in one of our properties you agree to abide by these
terms and conditions.
14) DATA PROTECTION POLICY
14.1
The managing agent is required to gather certain personal data about clients for the
purposes of satisfying operational and legal obligations. This personal data will be
subject to the appropriate legal safeguards as specified in the Data Protection Act
- The managing agent fully endorse and adhere to the eight principles of the Data
Protection Act. These principles specify the legal conditions that must be satisfied in
relation to obtaining, handling, processing, transportation and storage of personal data.
We are registered with the ICO.
We do not share this data with anyone, this is only for our security procedures & policy,
all guests follow the same procedure.
15) COMPLAINTS
15.1
All complaints should be notified as soon as possible to the managing agent and we
will do our best to resolve them in a timely manner. Contact us via the booking platform you booked on.
15.2
If you are still not satisfied then within 14 days of the end of your stay, you should put
your comments in writing to our address and we will use all reasonable efforts to
resolve the matter as quickly as possible.
15.3
You can also complain to the booking agent you used for your reservation.
16) LAW
16.1
These conditions and terms of the contract and all matters arising therefrom are
subject to the UK law and in the event of dispute; you will be subject to the exclusive
jurisdiction of the courts of England.
17) YOUR RIGHTS
17.1
Your statutory rights are not affected by anything contained within these Terms and
Conditions of Hire.
18) INTERPRETATION
18.1
In this Agreement the following words and phrases shall have the following meanings
unless the context otherwise requires:
Managing agent, Us or We refers to Evolve Property Management offering serviced apartments/houses to
guests/travellers.
Client is the person who arranges the accommodation – they could also be the guest.
Guest is the person who resides at the property including all adult members of your
party – they could also be the client.
Agreement means this agreement; “Apartment or property” – is an accommodation
managed by Evolve Property Management
Booking means an offer from you to us to hire one of our properties on the terms of this
agreement following your provision of sufficient information to enable us to complete
our telephone or Website provisional booking process.
Fee is the rental for the property and inclusive services which is payable in advance.
Furniture and Appliances means such furniture and appliances usually found within the
property and any other items, which we agree to provide;
NOTE:
This property is not suitable for parties!
This is a breach of house rules & will result in immediate removal from the property via
security and no refund, your deposit may be used towards extra costs in removing you.
This apartment is in a residential area, so after 10 pm the quiet times to be respected.
Any loud music, parties, smoking will also result in immediate removal from the
accommodation/apartment.
EXTRAS:
If you require an extra night or wish to extend your booking, please contact us as soon
as possible so that we can make sure the dates are available and book you in.
Need a late check-out? Send us a message & we can arrange it for you for a small
charge.
We like our guests to enjoy themselves when staying with us but without disturbing
other residents.
CCTV in block | CCTV facing entrance door for security reasons and protection of the
apartment.
PARTY/NOISE NOTICE:
Since lockdown we’ve noticed a huge increase in parties and loud noise in our
apartments, so we’ve now issued a very strict policy procedure listed below.
YOU WILL ONLY GET 1 WARNING AND THEN THE SECOND TIME WE WILL HAVE
TO EVICT YOU FROM THE APARTMENT FOR ANY LOUD NOISE OR PARTIES.
YOU WILL NOT GET A REFUND OR YOUR DEPOSIT RETURNED IF THIS
HAPPENS, AS YOU HAVE BEEN WARNED.
Between the hours of 9 pm to 7 am you must be quiet, we must respect the neighbours
& the apartment block rules, we have families and working residents living in the
apartment.
For example:
Playing music from the TV with the volume at 100% certainly is not acceptable at 11:00
pm in the night or 5 people shouting and singing loud at 1:00 am in the morning etc.
We hope that you understand and respect the rules.
GUESTS FOUND CHECKING IN EARLY WITHOUT AUTHORIZATION MAY BE SUBJECT TO ADDITIONAL CHARGES!
MAKE SURE YOU ARE CHECKED OUT BY 11am at latest FOR CLEANING.
Check in is strictly at 15:00 for all guests unless prior approval has been agreed with us.
Guest Signature
I confirm that I have read and understood the above terms and conditions for booking
the property/accommodation.
{guest_first_name}agrees to be bound by the terms of this agreement by e-signature
below
